Compliance

10 Oct: The Compliance Imperative — Why Accurate COIs are Becoming a Competitive Advantage

In the insurance and risk management ecosystem, the Certificate of Insurance (COI) has emerged as a critical document — a small form with big implications. It validates coverage, enables contracts, and protects organizations from liability exposure. Yet, many companies underestimate the complexity and importance of managing COIs accurately and consistently.

10 Jun: Outsourcing with Confidence: Navigating HIPAA Compliance in Insurance Operations

As insurance companies increasingly rely on outsourcing to optimize operations and control costs, regulatory compliance remains a critical responsibility—especially when it comes to protecting patient and customer data. The Health Insurance Portability and Accountability Act (HIPAA) mandates strict safeguards around the handling of Protected Health Information (PHI), and those requirements do not stop at your company’s front door.

06 Mar: California’s New Debt Collection Law: Major Implications for Small Business Loans

Starting July 1, 2025, California’s debt collection landscape will change significantly, with new regulations that impact small business loans. For creditors and debt collectors in the commercial finance space, the state’s latest law imposes strict protections typically reserved for consumer debt—putting new demands on collections for commercial loans of $500,000 or less. The new rules could have major implications, especially for in-house collection teams and creditors, who will now be subject to the same restrictions as consumer debt collectors.