In the dynamic world of financial services, institutions – from traditional banks to alternative lenders – are under immense pressure to evolve. While they form the “backbone of financial services for small and mid-sized businesses”, many struggle with customer loyalty due to systemic shortcomings, including rigid, one-size-fits-all financial solutions and underqualified talent. This presents a “massive opportunity” for those willing to change, particularly in addressing the $1 trillion market of underserved small businesses.
Finance
In 2025, specialty finance lenders are increasingly adopting ESG-aligned products, meeting rising demand for sustainable finance. According to a February report, firms are using outsourced ESG tools to integrate environmental, social, and governance criteria—without having to build these capabilities internally.
In 2025, specialty finance firms are facing two major challenges: rising labor costs and a shortage of skilled accounting talent. To stay competitive, many are turning to outsourced finance and accounting (F&A) services.
In 2024, U.S. insurers leaned more heavily on outsourced investment management than ever before. According to a new report from the National Association of Insurance Commissioners (NAIC), more than half of all insurers now outsource some or all of their investment decisions—and the number is still climbing.
What started as a cost-cutting trend has evolved into a strategic powerhouse for U.S. companies—especially in insurance and specialty finance. Outsourcing finance and accounting (F&A) isn’t just about saving money anymore—it’s about enhancing agility, compliance, and scale.
As insurance companies increasingly rely on outsourcing to optimize operations and control costs, regulatory compliance remains a critical responsibility—especially when it comes to protecting patient and customer data. The Health Insurance Portability and Accountability Act (HIPAA) mandates strict safeguards around the handling of Protected Health Information (PHI), and those requirements do not stop at your company’s front door.
Amid rising costs, talent scarcity, and compliance pressure, finance leaders in insurance and specialty finance are increasingly turning to outsourced F&A solutions. Here’s what’s shaping the global landscape—and how smart firms are responding now.
The Business Process Management (BPM) sector is undergoing a major transformation. What was once a space defined by cost-cutting and offshore labor is now evolving into something far more strategic—driven by artificial intelligence, automation, and integrated IT solutions.
Global financial markets are grappling with heightened volatility as a confluence of geopolitical tensions, economic uncertainties, and policy shifts reshape the investment landscape in 2025.
Today’s CFO is facing a high-stakes balancing act: reduce costs, improve efficiency, and deliver on strategic goals—all while navigating an uncertain economic landscape. With finance departments pulled in multiple directions, many leaders are looking beyond the spreadsheet for solutions.