The financial services industry is at a technological crossroads, and the integration of generative artificial intelligence (AI) with robotic process automation (RPA) is reshaping its landscape. This synergy offers a transformative solution to enhance operational efficiency, foster innovation, and deliver exceptional customer experiences.
Technology
In a groundbreaking move to enhance consumer protection in the digital payments space, the Consumer Financial Protection Bureau (CFPB) has finalized a rule to supervise major nonbank companies offering popular digital payment and wallet apps. This decision targets firms processing over 50 million transactions annually, marking a significant step toward ensuring Big Tech adheres to the same federal laws governing banks and credit unions.