The insurance industry, like broader financial markets, is navigating increasing complexity and heightened regulatory demands. In this environment, efficient back-office operations, particularly around critical functions like Certificates of Insurance (COIs), are more crucial than ever. While discussions around investment strategies have highlighted the growing reliance on outsourced expertise to manage market complexity and ensure compliance, the same principles apply to the daily administrative burdens that can strain internal resources.
Outsourcing
In 2025, businesses across all industries are turning to cloud-based outsourcing to manage rapid changes in demand. A May report from Silver Bell Group shows that this approach allows companies to scale teams quickly during busy periods and pull back just as fast during lulls—saving money and avoiding the delays of traditional hiring.
In 2025, specialty finance firms are facing two major challenges: rising labor costs and a shortage of skilled accounting talent. To stay competitive, many are turning to outsourced finance and accounting (F&A) services.
As insurance companies increasingly rely on outsourcing to optimize operations and control costs, regulatory compliance remains a critical responsibility—especially when it comes to protecting patient and customer data. The Health Insurance Portability and Accountability Act (HIPAA) mandates strict safeguards around the handling of Protected Health Information (PHI), and those requirements do not stop at your company’s front door.
The Business Process Management (BPM) sector is undergoing a major transformation. What was once a space defined by cost-cutting and offshore labor is now evolving into something far more strategic—driven by artificial intelligence, automation, and integrated IT solutions.
The May 2025 “State of the Industry” report from FreightWaves, in collaboration with Ryder, provides an in-depth analysis of the current trends and challenges across the trucking, maritime, and intermodal sectors. This comprehensive overview offers valuable insights for finance professionals monitoring the transportation industry’s impact on economic dynamics.
Today’s CFO is facing a high-stakes balancing act: reduce costs, improve efficiency, and deliver on strategic goals—all while navigating an uncertain economic landscape. With finance departments pulled in multiple directions, many leaders are looking beyond the spreadsheet for solutions.
Small and midsize businesses (SMBs) across the U.S. are facing mounting pressure as working capital tightens. Between inflation, interest rate volatility, and extended payment cycles, even well-run companies are finding themselves in a cash flow bind. But while the problem is complex, one solution gaining traction is a strategic rethinking of operational support—particularly in collections and factoring.
Starting July 1, 2025, California’s debt collection landscape will change significantly, with new regulations that impact small business loans. For creditors and debt collectors in the commercial finance space, the state’s latest law imposes strict protections typically reserved for consumer debt—putting new demands on collections for commercial loans of $500,000 or less. The new rules could have major implications, especially for in-house collection teams and creditors, who will now be subject to the same restrictions as consumer debt collectors.
The trucking industry enters 2025 with both opportunity and challenge. While demand for heavy-duty and vocational trucks remains strong, several factors are shaping the market, including economic headwinds, regulatory changes, and shifting freight volumes. Let’s break down the outlook for trucks and trailers as we look ahead to the coming year.